> ## Documentation Index
> Fetch the complete documentation index at: https://learn.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Access Control
> Understand how access control systems work in Nexudus and which providers are supported.
## Overview
Access control systems give your customers the ability to unlock doors in your Location autonomously, without requiring staff to be present. When integrated with Nexudus, these systems automatically manage who can access which areas based on their active subscriptions, desk rentals, or resource bookings.
## Why Access Control Matters
Access control systems solve three critical operational challenges:
### Extended Hours Access
Customers can access your space 24/7, even when your staff isn't physically present. This unlocks revenue opportunities from members who need off-hours access and improves the member experience.
### Enhanced Security
Only customers with valid Plans or resource bookings can unlock relevant doors. Access is automatically revoked when memberships expire, eliminating the need for manual key management or access card recalls.
### Accurate Occupancy Tracking
When customers unlock doors, they're automatically checked in to your Location. This provides real-time occupancy data for resources, desks, and offices—improving your understanding of space utilization.
### Pay-as-You-Go Revenue Stream
Combining occupancy tracking with pay-as-you-go passes unlocks an additional revenue stream for your Location. When customers run out of access passes, Nexudus can automatically sell them new passes as they attempt to access the building. This ensures seamless entry for customers while generating incremental revenue for your business.
Key benefits include:
* **Convenience for Customers** — Customers never have to worry about running out of passes, as new ones are automatically issued when needed.
* **Increased Revenue** — Every additional access attempt translates into a new pass sale, boosting your revenue without requiring manual intervention.
* **Improved Customer Retention** — The frictionless experience encourages customers to continue using your space, knowing they can always gain access when needed.
* **Real-Time Tracking** — Occupancy tracking ensures that every access attempt is logged, providing accurate data on space utilization and customer behavior.
This feature is particularly useful for Locations with high foot traffic or customers who prefer flexible, on-demand access to your space.
Not all access control integrations support occupancy check-in and check-out. Refer to the comparison tables in the
next section to see which providers support this feature.
## How Access Control Works
Access control systems operate through a simple workflow:
1. **Access Groups** — You create logical groups of doors in your access control system (for example, "Conference Rooms" or "Executive Lounge")
2. **Link to Nexudus Items** — You link these access groups to Nexudus Plans, Time credits, desk rentals, or resource bookings
3. **Automatic Provisioning** — When a customer gets one of these items (by purchasing a Plan or booking a resource), they're automatically added to the corresponding access group in your access control system
4. **Member Unlocks Door** — Your customer uses their preferred access method to unlock doors they're authorized for
5. **Access Revoked** — When their Plan expires or their booking ends, they're automatically removed from the access group and can no longer unlock those doors
## Supported Access Control Providers
Nexudus integrates with the following access control systems:
Cloud-based system with check-in/check-out support
On-premise system with basic access control
Cloud-based with mobile app and check-in support
Cloud-based with mobile access via app
Cloud-based with multiple access methods
On-premise system with check-in support
On-premise system with basic access control
Cloud-based with mobile app and visitor support
Cloud-based (formerly OpenPath)
Cloud-based with tags and visitor support
On-premise system with card readers
Cloud-based with mobile and tag access
Cloud-based with mobile app support
Cloud-based system with mobile app support
## Comparing Access Control Providers
Choose the right provider based on your Location's needs. Use the comparison tables below to understand the capabilities of each system.
### Access Methods
Different providers support different ways for customers to unlock doors:
| Provider | Supported Methods |
| ------------------------ | ---------------------------------------------------- |
| ACT365 | 💳 Cards, 📱 Mobile App\*, ⚙️ Automation Tiles |
| Avigilon | 💳 Cards, 🔢 PIN |
| Brivo | 💳 Cards, 📱 Mobile App, 🔢 PIN |
| Doordeck | 📱 Mobile App |
| Doorflow | 💳 Cards, 🔢 PIN |
| Gallagher | 💳 Cards, 🔢 PIN |
| Genetec | 💳 Cards, 🔢 PIN |
| Kisi | 💳 Cards,📱 Mobile App |
| Avigilon Alta / OpenPath | 💳 Cards, 📱 Mobile App, 🔗 Via Link\*\* |
| Padword | 💳 Cards, 📱 Mobile App, 🔢 PIN, ⚙️ Automation Tiles |
| Parakey | 💳 Cards,📱 Mobile App |
| Paxton NET2 | 💳 Cards, 📱 Mobile App, ⚙️ Automation Tiles |
| Salto KS | 💳 Cards,📱 Mobile App, 🔢 PIN\*\* |
| Unifi Access | 💳 Cards, 📱 Mobile App, 🔢 PIN, ⚙️ Automation Tiles |
\* Push to unlock
\*\* Visitors only
Automation Tiles let customers trigger door unlocks through the Passport App without requiring a dedicated SDK. Some
providers support direct mobile unlocking within the app.
### Transferred entities
Different providers support transferring various Nexudus entities. In the table below, "Booking guests" refers to visitors added as part of a booking.
| Provider | Transferred entities |
| ------------------------ | --------------------------------------------- |
| ACT365 | 👤 Customers |
| Avigilon | 👤 Customers |
| Brivo | 👤 Customers, 🗓️ Booking guests, 👥 Visitors |
| Doordeck | 👤 Customers, 🗓️ Booking guests |
| Doorflow | 👤 Customers, 🗓️ Booking guests |
| Gallagher | 👤 Customers, 🗓️ Booking guests |
| Genetec | 👤 Customers, 🗓️ Booking guests |
| Kisi | 👤 Customers, 🗓️ Booking guests |
| Avigilon Alta / OpenPath | 👤 Customers, 🗓️ Booking guests, 👥 Visitors |
| Padword | 👤 Customers, 🗓️ Booking guests |
| Parakey | 👤 Customers, 🗓️ Booking guests |
| Paxton NET2 | 👤 Customers, 🗓️ Booking guests |
| Salto KS | 👤 Customers, 🗓️ Booking guests, 👥 Visitors |
| Unifi Access | 👤 Customers, 🗓️ Booking guests |
### Check-in and Check-out Support
Some providers automatically check customers in when they unlock doors, improving occupancy accuracy:
| Provider | Check-in |
| ------------- | :------: |
| ACT365 | ✅ |
| Avigilon | ❌ |
| Brivo | ✅ |
| Doordeck | ❌ |
| Doorflow | ✅ |
| Gallagher | ✅ |
| Genetec | ❌ |
| Kisi | ✅ |
| Avigilon Alta | ✅ |
| Padword | ✅ |
| Parakey | ❌ |
| Paxton NET2 | ✅ |
| Salto KS | ✅ |
| Unifi Access | ✅ |
### Nexudus Items Supported
All providers support linking access groups to the core Nexudus items. Some providers have limitations:
| Provider | Supported Entities |
| ------------- | ---------------------------------------------------------- |
| ACT365 | 🪑 Contracts & Units, 🗓️ Bookings, 🛂 Passes |
| Avigilon | 🪑 Contracts & Units, 🗓️ Bookings, 🛂 Passes |
| Brivo | 🪑 Contracts & Units, 🗓️ Bookings, 🛂 Passes, 👥 Visitors |
| Doordeck | 🪑 Contracts & Units, 🗓️ Bookings, 🛂 Passes |
| Doorflow | 🪑 Contracts & Units, 🗓️ Bookings, 🛂 Passes |
| Gallagher | 🪑 Contracts & Units, 🗓️ Bookings, 🛂 Passes |
| Genetec | 🪑 Contracts & Units, 🗓️ Bookings, 🛂 Passes |
| Kisi | 🗓️ Bookings, 🛂 Passes |
| Avigilon Alta | 🪑 Contracts & Units, 🗓️ Bookings, 🛂 Passes, 👥 Visitors |
| Padword | 🪑 Contracts & Units, 🗓️ Bookings, 🛂 Passes |
| Parakey | 🪑 Contracts & Units, 🗓️ Bookings, 🛂 Passes |
| Paxton NET2 | 🪑 Contracts & Units, 🗓️ Bookings, 🛂 Passes |
| Salto KS | 🪑 Contracts & Units, 🗓️ Bookings, 🛂 Passes, 👥 Visitors |
| Unifi Access | 🪑 Contracts & Units, 🗓️ Bookings, 🛂 Passes |
### Cloud vs On-Premise
Consider your infrastructure preferences and whether you want to host the system yourself:
| Provider | Deployment |
| ------------- | ----------- |
| ACT365 | Cloud-based |
| Avigilon | On-premise |
| Brivo | Cloud-based |
| Doordeck | Cloud-based |
| Doorflow | Cloud-based |
| Gallagher | On-premise |
| Genetec | On-premise |
| Kisi | Cloud-based |
| Avigilon Alta | Cloud-based |
| Padword | Cloud-based |
| Parakey | Cloud-based |
| Paxton NET2 | On-premise |
| Salto KS | Cloud-based |
| Unifi Access | On-premise |
On-premise systems can be connected to Nexudus using the [Nexudus Bridge](/integrations/network-bridge)
### Nexudus Integration Costs
Nexudus charges a subscription fee for each access control integration. This is in addition to any fees charged by the provider themselves:
| Provider | Monthly Cost |
| ------------- | ------------ |
| ACT365 | €/\$/£50 |
| Avigilon | €/\$/£50 |
| Brivo | **FREE** |
| Doordeck | €/\$/£50 |
| Doorflow | **FREE** |
| Gallagher | €/\$/£50 |
| Genetec | €/\$/£50 |
| Kisi | **FREE** |
| Avigilon Alta | €/\$/£50 |
| Padword | €/\$/£50 |
| Parakey | €/\$/£50 |
| Paxton NET2 | €/\$/£50 |
| Salto KS | **FREE** |
| Unifi Access | €/\$/£50 |
The fees shown above are Nexudus charges only. Contact each access control provider directly for pricing information
about their services.
## Choosing an Access Control Provider
When selecting an access control provider, consider these factors:
* **Budget** — Determine how much you're willing to spend on both Nexudus integration fees and the provider's own pricing
* **Access Methods** — Choose a provider that supports how your members prefer to unlock doors (mobile app, cards, etc.)
* **Occupancy Tracking** — If real-time occupancy data is important, select a provider with check-in/check-out support
* **Visitor Management** — If you host visitors, ensure your provider supports visitor access
* **Infrastructure** — Decide whether you prefer cloud-based (no hardware) or on-premise solutions
* **Scale** — Consider whether the provider supports all the Nexudus items you plan to use (some have limitations)
* **Integration Depth** — If you want members to use the Passport App, verify Passport integration is available
We recommend contacting each provider directly to discuss your Location's specific needs before making a decision.
Each provider has different pricing models and requirements depending on the size of your Location.
## Key Behaviors and Constraints
### Automatic Access Provisioning
Access is granted immediately when a customer:
* Purchases an active Plan linked to an access group
* Books a resource linked to an access group
* Rents a desk linked to an access group
* Receives time credits linked to an access group
### Automatic Access Revocation
Access is automatically removed when:
* A Plan expires or is cancelled
* A desk rental ends
* A resource booking is completed
* Time credits expire
Ensure your access control provider can sync with Nexudus frequently to catch expiration events quickly. Some
providers sync in real-time, while others may have delays.
### Multiple Access Methods
A single member can unlock doors using different methods depending on what's available:
* Card readers at physical doors
* Mobile app (if supported)
* Credentials or temporary codes
* Visitor invitations
The method used doesn't affect when access is granted or revoked — only the access group assignment matters.
### Visitor Access
Some providers support temporary visitor access. When enabled, your staff can issue time-limited access to guests without permanent credentials.
## What to Do Next
To get started with access control in Nexudus:
1. **Review the comparison tables** above to identify 2-3 providers that fit your needs
2. **Contact providers directly** for pricing and technical compatibility with your Location's hardware
3. **Plan your access groups** — Think about which doors should be grouped together for each Plan or resource type
4. **Configure the integration** in your Nexudus admin panel
5. **Link access groups to Nexudus items** so access is automatically granted to customers
For detailed setup instructions for each provider, refer to the provider-specific documentation pages.