> ## Documentation Index
> Fetch the complete documentation index at: https://learn.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> The searchable FAQ knowledge base for members.

The FAQ page provides a searchable knowledge base of frequently asked questions for your members.

<Frame>
  <img src="https://mintcdn.com/nexudus/3uq2uFFd29w-bweY/images/member-portal/faq.png?fit=max&auto=format&n=3uq2uFFd29w-bweY&q=85&s=d8439373bbb94d3e729f22ea295de8c8" alt="FAQ page" width="2560" height="2126" data-path="images/member-portal/faq.png" />
</Frame>

## What members see

A table of FAQ articles with the following columns:

| Column             | Description                          |
| ------------------ | ------------------------------------ |
| **Question title** | The FAQ question (truncated if long) |
| **Summary**        | A brief excerpt of the answer        |
| **Category**       | Colour-coded category badge          |
| **Read more**      | Button to open the full article      |

### Full article view

Clicking "Read more" opens a modal with the complete answer rendered from HTML, displayed at a comfortable reading size.

## Filtering & search

| Filter       | Description                                                              |
| ------------ | ------------------------------------------------------------------------ |
| **Search**   | Real-time search across question titles and summaries (case-insensitive) |
| **Category** | Dropdown to filter by FAQ category, with an "All" option                 |

## Key features

* **Direct linking** — append `?faq_id=123` to the URL to open a specific article automatically.
* **AI integration** — can trigger an AI chat assistant for answers not covered in the FAQ.
* **Empty state** — shows a "No results" message when no articles match the current filters.

## Configurable sections

| Setting         | Default | Effect                                   |
| --------------- | ------- | ---------------------------------------- |
| Show title      | On      | Display the section heading              |
| Show filter bar | On      | Show search and category filter controls |

<Tip>FAQ articles are created in the Nexudus dashboard. Organise them into categories to help members find answers faster.</Tip>