> ## Documentation Index
> Fetch the complete documentation index at: https://learn.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Access

> Control who can view each section of your Members Portal by assigning access levels — public, logged-in users, members only, or contacts only.

## Overview

Access settings let you decide which types of visitors and customers can reach each section of your Members Portal. Combined with [Features Configuration](/operators/portal-configuration/features/features-configuration), which turns sections on or off entirely, access settings add a second layer of control by restricting **who** can see each enabled section.

Navigate to [**Settings → Website → Access**](https://dashboard.Nexudus.com/settings/2/0/4) in the Nexudus dashboard to configure these settings.

## Access levels

Every configurable section supports four access levels:

| Level               | Who can see the section                                                    |
| ------------------- | -------------------------------------------------------------------------- |
| **Public**          | Anyone visiting your portal — no sign-in required                          |
| **Logged-in users** | Any customer who has signed in, regardless of whether they have a contract |
| **Members only**    | Only customers with an active contract                                     |
| **Contacts only**   | Only registered customers without an active contract                       |

<Info>
  Members are customers with an active contract, while contacts are customers without an active contract. Learn more in [Platform Overview](/get-started/platform-overview/data-model-overview).
</Info>

## Configurable sections

The table below lists every portal section whose access level you can control and links to the detailed documentation for that section.

### Global

| Section           | Description                                                                                             | Details                                    |
| ----------------- | ------------------------------------------------------------------------------------------------------- | ------------------------------------------ |
| **Entire portal** | Sets the baseline access level for the whole portal. Sections with their own setting can override this. | [Portal overview](/member-portal/overview) |

### Public pages

| Section                        | Description                                                    | Details                                                  |
| ------------------------------ | -------------------------------------------------------------- | -------------------------------------------------------- |
| **Home page**                  | The landing page with hero, plans, events, and locations.      | [Home page](/member-portal/public/home)                  |
| **About us page**              | Static page describing your coworking space.                   | —                                                        |
| **Events list and calendar**   | Browse, filter, and purchase tickets for upcoming events.      | [Events](/member-portal/public/events)                   |
| **Booking pages**              | Resource listing, availability, and the booking checkout flow. | [Resource list](/member-portal/public/resource-list)     |
| **Directory pages**            | Professional profiles of your community members.               | [Directory](/member-portal/public/directory)             |
| **Discussion board pages**     | Community forums where customers post topics and replies.      | [Community board](/member-portal/public/community-board) |
| **Article pages**              | Published articles, news, and community stories.               | [Articles](/member-portal/public/articles)               |
| **Contact pages**              | Contact form for visitors and customers to reach your team.    | [Contact](/member-portal/public/contact)                 |
| **Perks and benefits page**    | Discounts and special offers available to your community.      | [Perks](/member-portal/public/perks)                     |
| **Frequently asked questions** | Searchable knowledge base of common questions and answers.     | [FAQ](/member-portal/dashboard/faq)                      |

### Logged-in sections

The sections below require a signed-in customer and cannot be set to **Public**.

| Section                 | Description                                                         | Details                                             |
| ----------------------- | ------------------------------------------------------------------- | --------------------------------------------------- |
| **Help-desk module**    | Support ticket system for submitting and tracking help requests.    | [Help desk](/member-portal/dashboard/help-desk)     |
| **Benefits page**       | Overview of allowances and credits included in the customer's plan. | [My plans](/member-portal/dashboard/my-plans)       |
| **Payments page**       | Invoice history, outstanding balances, and payment methods.         | [My invoices](/member-portal/dashboard/my-invoices) |
| **Plan selection page** | Browse and sign up for membership plans and time passes.            | [My plans](/member-portal/dashboard/my-plans)       |
| **Products store page** | Purchase products and services directly through the portal.         | [Store](/member-portal/checkout/store)              |

<Note>
  The **Payments**, **Plan selection**, and **Products store** sections are only available on portals running on the Nexudus-hosted infrastructure. They do not appear in self-hosted Vercel deployments.
</Note>

## How to configure

<Steps>
  <Step title="Open access settings">
    Go to [**Settings → Website → Access**](https://dashboard.Nexudus.com/settings/2/0/4) in the Nexudus dashboard.
  </Step>

  <Step title="Set the access level for each section">
    For every section listed, select one of the four access levels: **Public**, **Logged-in users**, **Members only**, or **Contacts only**.
  </Step>

  <Step title="Save your changes">
    Click **Save**. Changes take effect immediately for all visitors.
  </Step>
</Steps>

## How access interacts with features

Access settings work hand-in-hand with two other configuration systems:

1. **[Features configuration](/operators/portal-configuration/features/features-configuration)** — turns a section on or off entirely. If a section is disabled, its access setting has no effect.
2. **Default customer access** — sets the per-customer defaults (network access, bookings, products, events, discussion boards) that are applied when a new customer is created. You can override these defaults on each individual customer's profile.

<Tip>
  First enable the sections you need in [Features](/operators/portal-configuration/features/features-configuration), then fine-tune who can see them here in Access.
</Tip>

## Linked access: bookings and events

Some sections are linked so their access levels stay in sync automatically:

* **Booking pages** and **Resource pages** always share the same access level. Changing one updates the other.
* **Events list and calendar** and **Event ticket pages** always share the same access level.

This ensures customers who can browse resources or events can also complete the related checkout flows.
