> ## Documentation Index > Fetch the complete documentation index at: https://learn.nexudus.com/llms.txt > Use this file to discover all available pages before exploring further. # Products > How to create and manage products in Nexudus — one-off items, recurring add-ons, booking extras, and benefit bundles. ## Overview **Products** are items or services you sell to your customers. They are versatile and can be sold in several ways: * As a **one-off purchase** from the members portal or shop * As a **recurring add-on** included in a contract alongside a plan * As a **booking extra** linked to a resource (e.g., catering for a meeting room) * As a **deposit or sign-up fee** in a contract or proposal * Bundled with **benefits** like time credits, passes, or money credits Products can represent anything you charge for — from coffee and printing to day passes and equipment rental. ## How to access Navigate to **Inventory → Products**. Requires the **product** role. *** ## Product kinds Every product has a **kind** that classifies what it represents. The kind is a label for your own organisation — it does not change how the product works. | Kind | Typical use | | - | - | | **Day pass** | A pass granting access for a set period | | **Credit bundle** | A package of booking credits | | **Stationery** | Office supplies | | **Booking feature** | A feature added to a booking (e.g., video conferencing) | | **Booking products** | An item sold alongside a resource booking (e.g., catering) | | **Lockers** | Locker rental | | **Equipment** | Physical assets (desks, monitors, IT hardware) | | **Event services** | Items sold as part of events | | **Admin services** | Administrative services | | **Food & Beverage** | Café, vending, or catering items | | **Other services** | Anything else | *** ## Creating a product Go to **Inventory → Products** and click the "+" button. Fill in the required fields: * **Product name** — a clear name shown to customers * **Product kind** — select the category that best fits * **Product description** — describe what the customer is getting * **Unit price** — the price charged per unit Set how the product appears in the members portal: * **Display on website/App** — whether customers can see and purchase it * **Category** — a tag for grouping products in the shop (e.g., "Food", "Printing") * **Display position** — the sort order in the shop * Upload a **product image** if desired Click **Save** to create the product. Additional tabs become available for configuring benefits, availability, and integrations. *** ## Product details ### General fields | Field | Description | | - | - | | **Product name** | The name displayed to customers and on invoices | | **Product kind** | A classification label (does not affect functionality) | | **Product description** | A longer description shown in the members portal | | **Unit price** | The amount charged per unit, in your selected currency | | **Prorate with contract** | When enabled, the price is pro-rated based on how far through the billing cycle the purchase occurs | ### Portal and apps | Field | Description | | - | - | | **Product image** | An image shown in the members portal shop | | **Display on website/App** | Whether the product is visible to customers in the portal | | **Category** | A tag used to group products in the shop view | | **Display position** | Controls the sort order when multiple products are listed | ### Purchase links Once saved, each product gets two shareable links: | Link | Purpose | | - | - | | **Purchase link (new customers)** | Takes new visitors through sign-up then directly to this product | | **Invite link (existing customers)** | Takes logged-in customers directly to this product in the shop | ### Invoice the purchasing customer When enabled, the product charge is always invoiced directly to the customer who purchased it — even if they belong to a team where another member normally pays. Use this for personal items that should not be billed to the team. ### Financial details These fields appear when your location requires financial accounts or tax rates: | Field | Description | | - | - | | **Financial account** | The accounting category for this product (syncs with your accounting software) | | **Tax rate** | The tax rate applied to this product | ### AI agent settings Control how AI agents in the members portal can recommend or sell this product: | Field | Description | | - | - | | **Available to AI agents** | Whether the AI assistant can suggest this product to customers | | **Notes for AI agents** | Instructions or context for the AI about when to recommend this product | | **Show price for AI** | Whether the AI should mention the price when recommending | | **Price for AI** | An alternative price shown by the AI (if blank, the regular price is used) | *** ## Benefits The Benefits tab lets you bundle credits, passes, and allowances with a product. When a customer purchases the product, these benefits are activated automatically. | Benefit type | What it provides | | - | - | | **Money credit** | A monetary credit applied to the customer's booking balance | | **Time credit** | An allowance of booking time for specific resource types | | **Passes** | One or more passes granting time-limited access to the space | | **Printing credit** | An allowance for printing services | Benefits are multiplied by the purchase quantity. For example, if a product includes 2 passes and the customer buys 3 units, they receive 6 passes. Use benefit bundles to create "credit packs" — for example, a product that gives 10 hours of meeting room credit when purchased. *** ## Availability ### Purchase type Controls how the product can be sold: | Option | Meaning | | - | - | | **Both as a one-off purchase or as an add-on to a plan** | Can be bought directly from the shop and also included in contracts | | **Only as an add-on to a plan** | Can only be added to a contract — not available in the shop | | **Only as a one-off purchase** | Can only be bought directly — cannot be added to a contract | ### Purchasable by Restrict who can buy this product: | Option | Who can purchase | | - | - | | **All customers** | Anyone (members and contacts) | | **Members only** | Only customers with an active contract | | **Contacts only** | Only customers without an active contract | When set to **Members only**, you can further restrict to customers on specific plans. ### Stock management | Field | Description | | - | - | | **Monitor stock levels** | Enables stock tracking for this product | | **Prevent negative stock** | Stops purchases when stock reaches zero | | **Stock alert threshold** | You receive a notification when stock drops below this level | | **SKU** | A unique internal reference code for inventory tracking | *** ## Integrations | Integration | Description | | - | - | | **Square ePOS** | Syncs this product to your Square point-of-sale inventory | | **NexKiosk** | Makes this product available on your self-service kiosk | *** ## How products connect to other features ### Products in contracts Products can be added to a customer's contract as recurring charges. The product is invoiced each billing cycle alongside the plan fee. This is configured from the contract page, not from the product itself. ### Products linked to resources Products can be linked to resources as booking add-ons. When a customer books that resource, they can optionally add the linked product (e.g., adding catering to a meeting room booking). This is configured from the resource page. ### Products in proposals Products can be included in sales proposals as line items, representing sign-up fees, deposits, or other costs. *** ## Webhooks | Event | Triggered when | | - | - | | **Product purchased** | A customer buys a product | | **Product purchase updated** | A product purchase record is modified | | **Product purchase deleted** | A product purchase is removed | *** ## Best practices * **Use descriptive names and images** — customers see these in the portal shop, so make them clear and appealing. * **Set up categories** consistently — use the same tags (e.g., "Food & Beverage", "Office supplies") across products for a clean shop layout. * **Use stock tracking** for physical items to avoid overselling and get alerts when you need to reorder. * **Use "Members only" restrictions** to create exclusive products available only to customers on certain plans. * **Bundle benefits** to create compelling credit packs or day pass packages that customers can self-purchase. * **Enable pro-rating** for recurring contract add-ons so customers joining mid-cycle are charged fairly. * **Use the "Invoice the purchasing customer" option** for personal items in team billing scenarios (e.g., food, personal printing) so the cost stays with the buyer. *** ## Related pages Create membership plans that can include products as recurring add-ons. Link products to resources as booking extras. Configure time credit allowances that can be bundled with products. Add products to customer contracts as recurring charges. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.