> ## Documentation Index
> Fetch the complete documentation index at: https://learn.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Resources
> How to manage bookable spaces and items — meeting rooms, parking, desks, and more — including rates, rules, and limits.
## Overview
**Resources** are physical spaces or items that customers can book through your members portal. Examples include meeting rooms, hot desks, parking spaces, coliving rooms, recording studios, or equipment.
Each resource has its own name, description, photo, and location. You define how customers can book it, how much they pay, and what rules apply.
## How to access
Navigate to **Inventory → Resources** or use the direct link: [Manage resources](https://dashboard.nexudus.com/billing/resources).
Requires the **resource** role.
***
## Resource kinds
Every resource has a **kind** (`eResourceType`) that determines its core booking behaviour. Choose the kind that best matches what you are adding.
| Kind | ID | Description |
| ------------------- | ---- | ------------------------------------------------------ |
| **Meeting room** | `1` | A room for meetings, events, or collaborations |
| **Hot-Desk** | `2` | An open-area desk that customers can book by time slot |
| **Day office** | `3` | A private office for daily use |
| **Event space** | `4` | A venue for events and gatherings |
| **Lab** | `5` | A laboratory or workshop space |
| **Kitchen** | `6` | A kitchen or food preparation area |
| **Treatment room** | `7` | A room for wellness or treatment services |
| **Storage unit** | `9` | A storage space or locker |
| **Machine** | `10` | Equipment or machinery that can be booked |
| **Day pass** | `11` | A pass granting access to the space for a day |
| **Phone booth** | `12` | A private booth for phone calls |
| **Studio** | `13` | A recording or creative studio |
| **Car park** | `14` | A parking space |
| **Other resources** | `99` | Any resource that doesn't fit the categories above |
### When to use each kind
* Use **Meeting room** for any enclosed room with a booking calendar.
* Use **Hot-Desk** for open-area desks where customers pick a spot within a time window.
* Use **Day office** for private offices that can be booked daily.
* Use **Event space** for venues hosting events or gatherings.
* Use **Lab** for laboratory or workshop spaces.
* Use **Kitchen** for kitchen or food preparation areas.
* Use **Treatment room** for wellness or treatment services.
* Use **Storage unit** for lockers or storage spaces.
* Use **Machine** for equipment or machinery that can be booked.
* Use **Day pass** for passes granting access to the space for a day.
* Use **Phone booth** for private phone call booths.
* Use **Studio** for recording or creative studios.
* Use **Car park** for parking spaces.
* Use **Other resources** for anything that doesn't fit the categories above.
***
## Resource types
A **resource type** is a grouping label that determines which rates apply to a resource. All resources of the same type share the same set of prices.
For example, you might create separate resource types for "Meeting Rooms" and "Parking" so each category can have its own pricing structure.
### Creating a resource type
Go to **Inventory → Resource Types** and click the "+" button.
Type a descriptive name such as "Meeting Rooms" or "Parking".
Click **Save** to create the resource type.
Create one resource type per group of resources that share the same pricing structure. You can always rename types later.
***
## Creating a resource
Go to **Inventory → Resources** and click the "+" button.
Select the kind that best matches the space or item you are adding.
Complete the fields on the **Resource details** tab — see the [Resource details](#resource-details) section below.
On the **Features** tab, check all the features and amenities the resource offers.
On the **Limits** tab, configure booking constraints specific to this resource.
Click **Save** to create the resource. Additional tabs become available for configuring rates, rules, and integrations.
***
## Resource details
The **Resource details** tab contains the core information about the resource.
### General fields
| Field | Description |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------ |
| **Resource name** | The name displayed to customers in the members portal and booking calendar |
| **Resource kind** | The type of resource (see [Resource kinds](#resource-kinds) above) |
| **Resource type** | The grouping that determines which rates apply. All resources of the same type share the same set of prices |
| **Category** | A free-text tag used to group resources (e.g., "Floor 1", "Main Building") |
| **Available at** | The location where this resource is situated. If you choose a network location, the resource is available at all locations in that network |
### Features and amenities
The **Features** tab lists checkboxes for everything the resource provides. These appear in the members portal so customers know what to expect.
#### Features
| Feature | Description |
| ------------------ | ---------------------------------------------- |
| **Standing desk** | The resource includes a standing desk |
| **Quiet zone** | The resource is in a quiet area |
| **Privacy screen** | The resource is surrounded by a privacy screen |
| **Soundproof** | The resource is in a soundproof room |
| **Catering** | The resource offers catering |
| **Tea and coffee** | The resource offers tea and coffee |
| **Drinks** | The resource offers drinks |
#### Amenities
| Amenity | Description |
| ------------------------- | ------------------------------------------- |
| **Projector** | The resource has a projector |
| **Internet** | The resource has internet access |
| **Conference phone** | The resource has a conference phone |
| **Standard phone** | The resource has a standard phone |
| **Whiteboard** | The resource has a whiteboard |
| **Large display** | The resource has a large display screen |
| **Video conferencing** | The resource supports video conferencing |
| **Dual display screen** | The resource has dual screens |
| **Display screen** | The resource has a display screen |
| **Wireless presentation** | The resource supports wireless presentation |
| **PA system** | The resource has a public address system |
| **Desktop monitor** | The resource has a desktop monitor |
| **Flip chart** | The resource has a flip chart |
| **Secure storage** | The resource has secure storage |
| **CCTV** | The resource has CCTV coverage |
| **Voice recorder** | The resource has a voice recorder |
| **Air conditioning** | The resource has air conditioning |
| **Heating** | The resource has heating |
| **Natural light** | The resource has natural light |
| **Wireless charger** | The resource has a wireless charger |
### Web portal and members app
| Field | Description |
| -------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------ |
| **Display on website/App** | Whether the resource appears in the members portal and mobile app |
| **Display in administration panel calendar** | Whether the resource appears on the admin booking calendar (unchecked by default) |
| **Resource details** | A rich-text description shown to customers in the members portal |
| **Email confirmation details** | Text included in the booking confirmation email. Use the `{confirmationContent}` token in your email templates to include this |
| **Photo** | An image of the resource shown in the members portal |
Once saved, each resource gets a **Direct link** — a shareable URL that takes customers directly to the booking page for that resource.
### Location
Set the physical **latitude** and **longitude** of the resource using the map picker. This is useful for resources that customers need to find on-site.
***
## Rates
Resources can have any number of rates based on:
* The **type of customer** booking (member or contact)
* The **time of day** the booking starts
* The **day of the week**
* The **duration** of the booking
Rates are managed through **extra services** linked to the resource's type. Each rate defines a price and the conditions under which it applies.
### How rates work
1. Rates are grouped by **resource type** — all resources of the same type share the same rates.
2. Each rate has a **charge period** (minutes, hours, half day, day, week, month) and a **price**.
3. Rates can specify minimum and maximum booking durations they apply to.
4. Rates can be restricted to specific **time slots** (days of the week + start/end times).
5. Rates can apply only to **members** or **contacts**.
### Adding a rate
Edit an existing resource and navigate to the **Rates** tab.
Click the "+" button to add a rate.
* **Name** — a label for your own organisation (e.g., "Hourly rate - members")
* **Unit price** — the amount charged per booking unit
* **Charge period** — the time unit for the price (minutes, hours, day, week, month)
* **Min/Max length** — optional booking duration constraints
* **Time slots** — optional days and times when this rate applies
Click **Save** to create the rate.
Create separate rates for members and contacts if you offer different pricing. You can also create rates for different booking durations — for example, an hourly rate and a daily rate.
***
## Limits
The **Limits** tab defines booking constraints specific to this resource. These apply in addition to any global limits set at the location level.
### General limits
| Limit | Description |
| -------------------------------- | --------------------------------------------------------------------------------------------------------- |
| **Allow multiple bookings** | Whether multiple customers can book this resource at the same time (e.g., for a room with multiple desks) |
| **Allocation** | The maximum number of customers allowed per booking |
| **Limit visitors to allocation** | Whether the number of visitors is limited by the allocation |
### Booking time limits
| Limit | Description |
| --------------------------- | ------------------------------------------------------------------------------------ |
| **Book in advance limit** | Maximum number of days in advance a customer can book |
| **Late booking limit** | Minimum number of hours before the booking start time that a reservation can be made |
| **Late cancellation limit** | Minimum number of hours before the booking start time that a cancellation is allowed |
| **Min booking length** | Minimum duration of a booking (in minutes) |
| **Max booking length** | Maximum duration of a booking (in minutes) |
| **Interval limit** | Minimum minutes between consecutive bookings for this resource |
### Cancellation fees
| Field | Description |
| ------------------------------- | ------------------------------------------------------------------------------- |
| **Charge cancellation fee** | Whether to charge a fee for late cancellations or no-shows |
| **Cancellation fee amount** | A fixed fee amount (if using absolute fees) |
| **Cancellation fee percentage** | A percentage of the booking price (if using percentage fees) |
| **Cancellation fee type** | Choose between **Absolute** (fixed amount) or **Percentage** (of booking price) |
| **Cancellation fee product** | Link to a product that represents the cancellation fee |
### No return policy
A no-return policy means the booking time is not refunded if cancelled.
| Field | Description |
| -------------------------------------- | ----------------------------------------- |
| **No return policy** | Apply a no-return policy to this resource |
| **No return policy for all resources** | Apply no-return to all resources |
| **No return policy for all users** | Apply no-return to all users |
### Shifts (Hot Desks)
For hot desk resources, you can define **shifts** — predefined time blocks such as "Morning" (08:00–13:00) or "Full Day" (08:00–18:00). Customers book a shift rather than a specific time range.
Shift templates are managed at the location level. When shifts are enabled, customers select from the available shifts when booking.
***
## Rules
**Resource rules** let you apply specific booking limits and restrictions to specific customers, teams, or time periods. They are a powerful way to manage access without creating separate resources.
### What resource rules control
* Whether a customer or team can book the resource at all
* How far in advance they can book
* How close to the booking time they can reserve
* How often they can repeat bookings
* Cancellation policies and fees
* No-return policies
### Adding a resource rule
Edit an existing resource and navigate to the **Rules** tab.
Click the "+" button to create a rule.
* Select which **resources** the rule applies to
* Select which **location**
* Choose whether it applies to **members only**, **contacts only**, specific **teams**, or specific **customers**
Configure advance booking limits, late booking/cancellation limits, repeat booking limits, and any cancellation fees.
Define when the rule becomes active using **apply from** and **apply to** dates.
Click **Save** to activate the rule.
Rules are evaluated in order. Place more specific rules above general ones. You can use the **Apply from** and **Apply to** fields to create time-limited rules — for example, different booking rules during peak vs. off-peak hours.
***
## Products
The **Products** tab shows products linked to this resource. Products are items or services sold alongside a resource booking — for example, catering for a meeting room or printing credits for a copy room.
See [Products](/platform/billing/products) for details on managing products.
***
## Integrations
Resources can be connected to external services for enhanced functionality.
### Zoom
Connect a resource to a Zoom account so that every booking automatically includes a Zoom meeting link.
* Each resource must be connected to a **separate Zoom user account** to avoid conflicts when multiple resources are booked simultaneously.
* The Zoom link is included in the booking confirmation email sent to the customer.
You need a licensed Zoom account to use this integration. Connect each resource to a different Zoom user.
#### Configuring Zoom
Edit a resource and navigate to the **Integrations** tab.
Click **Connect this resource to Zoom** and follow the OAuth flow.
Check the option to include Zoom meeting links in all bookings for this resource.
Click **Save**.
### NexBoard by Nexudus
NexBoard is a digital signage system that displays real-time availability outside each meeting room. Customers can use NexBoard touchscreen panels or iBeacon tiles to book rooms on the spot.
Each resource has two numbers (**iBeacon major** and **iBeacon minor**) that link physical iBeacon tiles to the resource. When a customer taps an iBeacon tile with the Nexudus app, they are taken directly to the booking page for that room.
### Calendar iCal Feeds
Each resource has an iCal feed URL that you can use to sync bookings with external calendar applications like Outlook or Google Calendar. Add the feed URL as a subscribed calendar in your preferred app.
***
## Floor plan desks
For resources that represent physical layouts (like open office areas), you can define individual **desks** or **units** within the resource. This is managed on the **Floor Plan Desks** tab.
Each desk has its own availability and can be booked independently. Floor plans are visualised using the [Floor Plan Editor](/platform/settings/floor-plan-editor).
***
## Inventory assets
The **Inventory Assets** tab lets you track individual physical items within a resource — for example, individual projectors in a meeting room or individual desks in an open office area.
***
## Sensors
The **Sensors** tab links IoT sensors to the resource. Sensor data (temperature, humidity, occupancy, etc.) is displayed in the members portal and can trigger automated actions.
See [Sensors](/platform/access-control/sensors) for details.
***
## Quick reference
| Concept | Where to configure | Purpose |
| ------------------------ | -------------------- | ------------------------------------------------------ |
| **Resource kind** | During creation | Determines core booking behaviour |
| **Resource type** | Resource details tab | Groups resources with shared pricing |
| **Rates** | Rates tab | Prices based on duration, time, customer type |
| **Limits** | Limits tab | Per-resource booking constraints |
| **Rules** | Rules tab | Access restrictions for specific customers/teams/times |
| **Features & amenities** | Features tab | What the resource provides |
| **Integrations** | Integrations tab | Zoom, NexBoard, iCal connections |
| **Floor plan desks** | Floor Plan Desks tab | Individual desks within a resource |