> ## Documentation Index
> Fetch the complete documentation index at: https://learn.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Articles

> How to write, categorise, schedule, and publish articles on your members portal, and moderate the comments customers leave on them.

## Overview

**Articles** are blog-style posts published on your members portal and app — news, updates, guides, community spotlights, or anything else you want customers to read. Articles can be grouped into **categories**, scheduled to publish and unpublish automatically, limited to certain customers, and opened up for comments.

## How to access

Navigate to **Community → Articles** in the dashboard. Categories are managed from the **Categories** link under the Articles card on the Community page.

Each row shows the article's image, **Title** and summary, **Author**, number of **Comments**, **Publish on** and **Unpublish on** dates, and a **Published** or **Unpublished** badge based on those dates. Use **Add article** to create one.

![The Articles list](https://mintcdn.com/nexudus/Pe3pLOykvGoZdleH/images/platform/content/content-articles.png?fit=max\&auto=format\&n=Pe3pLOykvGoZdleH\&q=85\&s=3adf089f05d758321897f93c701654ac)

## Writing an article

![The Details tab of an article](https://mintcdn.com/nexudus/Pe3pLOykvGoZdleH/images/platform/content/content-articles-details.png?fit=max\&auto=format\&n=Pe3pLOykvGoZdleH\&q=85\&s=40eb8a31e04cf2cf392f202de18c4787)

**1. Add the article**

Go to **Community → Articles** and click **Add article**.

**2. Fill in the article details**

Enter a **Title**, choose one or more **Categories**, and pick the **Author** shown on the article. If you manage several locations, also choose the **Location**.

**3. Set the language (optional)**

Leave **Language** empty to show the article to everyone. If you choose a language, the article only appears to customers browsing your portal in that language — useful for publishing separate versions of the same article on a multilingual portal.

**4. Write the content**

Under **Article content**, add a **Summary** (shown in article listings) and the **Body**. Upload a **Large image** (1500×1125px or larger, used in the article list and on the article page) and a **Small image** (960×520px or larger, used when the article is listed as related to another).

**5. Choose when and to whom it's published**

Set the publishing dates and options described below, then save.

## Publishing and unpublishing

Articles don't have a separate publish button — they're published according to the dates in their **Publishing settings**.

![Publishing and availability settings for an article](https://mintcdn.com/nexudus/Pe3pLOykvGoZdleH/images/platform/content/content-articles-publishing.png?fit=max\&auto=format\&n=Pe3pLOykvGoZdleH\&q=85\&s=4a71a5b3e29f32385a2c838afd2b4a72)

| Setting | What it does |
| - | - |
| **Publish on** | When the article goes live. A past date publishes it as soon as you save; a future date schedules it. Leave it empty to keep the article unpublished. |
| **Unpublish on** | Optional. When the article automatically stops appearing on the portal. Leave it empty to keep it published until you change it. |
| **Feature this article on the home page before users log in.** | Promotes the article on the public home page. |
| **Feature this article on the home page after users log in.** | Promotes the article on the logged-in home page. |
| **Allow users to comment on this article.** | Lets customers comment on this article. Only applies when comments are switched on for your account — see [Moderating comments](#moderating-comments). |
| **Permalink** | The article's public address on your portal, for sharing. Shown once the article has been saved. |

Under **Availability**, choose who the article is available to: **All customers**, **Contacts** (customers without an active contract), or **Members** (customers with an active contract).

> [!TIP]
>
> Set both dates for time-limited content. Publish a seasonal offer a few days early and set it to unpublish when the offer ends, so stale content never lingers on the portal.

## Categories

Categories group related articles so customers can filter them on the portal. Go to **Community → Articles → Categories** and click **Add category**, then give it a **Name** — and a **Location** and **Language** if needed. Renaming a category updates every article in it.

![Article categories](https://mintcdn.com/nexudus/Pe3pLOykvGoZdleH/images/platform/content/content-article-categories.png?fit=max\&auto=format\&n=Pe3pLOykvGoZdleH\&q=85\&s=42cd694091f6c1b3ca046fc9955ce8ff)

Keep the list short — a handful of recurring themes such as *News*, *Tips & guides*, and *Community* is easier for customers to browse than many narrow categories.

## Moderating comments

### Switching comments on

Two settings under **Settings → Modules → Articles** control comments for your whole account:

* **Let users post comments in articles.** — the master switch. When it's off, no article accepts comments, whatever its own setting.
* **Automatically publish comments in articles.** — when on, comments appear on the portal as soon as they're posted. Turn it off to approve each comment before it's published.

Each article also has its own **Allow users to comment on this article.** setting, so you can turn comments off for individual articles.

### Approving, rejecting, and deleting comments

Open an article and go to the **Comments** tab. Comments are listed newest first, each with a **Published** or **Unpublished** badge. Use the **All comments**, **Published**, and **Unpublished** filters to find the ones waiting for review.

![Comments on an article](https://mintcdn.com/nexudus/Pe3pLOykvGoZdleH/images/platform/content/content-articles-comments.png?fit=max\&auto=format\&n=Pe3pLOykvGoZdleH\&q=85\&s=46cd5a875613be9c4ed3ee753b26e3fe)

* **Approve** (✓) publishes the comment on the portal.
* **Reject** (✗) unpublishes it. Rejected comments are hidden from customers but stay on the tab, so you can change your mind later.
* **Delete** (bin icon) removes the comment permanently. Keep this for spam or abusive content.

To act on several comments at once, tick them and use **Bulk actions**. You can also reply as an admin by typing in **New comment** and clicking **Add comment**.

## Copying an article

To reuse an article's structure — for example a monthly round-up — tick it in the list and choose **Copy** from the **Bulk actions** menu. The copy is named *Copy of \<title>*, keeps the content, categories, and author, and starts with no comments and no publish date, so it stays unpublished until you schedule it.

## Related

* [Announcements](https://learn.nexudus.com/platform/content/announcements.md) — short, prominent notices on the portal
* [Newsletters](https://learn.nexudus.com/platform/content/newsletters.md) — emailing customers about new articles
* [Events](https://learn.nexudus.com/platform/content/events.md) — the events an article might promote
* [FAQs](https://learn.nexudus.com/platform/content/faq.md) — answers to common questions


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