Members can select how often they would like to receive community board notifications via their account settings on the space website. They can opt to receive a daily summary that is sent first thing every morning or receive a notification every time something is posted on the community board.
A customer added a thread or made an edit and used the 'Instant Deliver' function. We can disable the function if needed, contact support for more help with disabling instant delivery.
Check to make sure that in Settings -> Website modules -> Community boards that both send daily digests to members and contacts are turned on; if these are off then members and contacts receive no notifications.
With a restricted group, non-group members can see the messages but they cannot interact. With a private group, only group members can view and interact.