> ## Documentation Index
> Fetch the complete documentation index at: https://learn.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How pricing works

> How Nexudus calculates your subscription fee from active users, how it invoices you per location, and the detailed pricing for apps, features, integrations, and more.

## Overview

Nexudus charges you on a **monthly** basis based on how many [active users](https://learn.nexudus.com/support/pricing/active-users.md) you have in each of your locations. Your baseline subscription is adjusted automatically to match the exact number of active users you have per location.

On top of the baseline subscription, you're also charged when you enable certain integrations, apps, features, and payment gateways in Nexudus.

> [!NOTE]
>
> Detailed pricing is available in **Euro, US Dollar, and British Pound**. All prices listed **exclude VAT**. For detailed pricing in your currency, get in touch with our sales team at **[sales@nexudus.com](mailto:sales@nexudus.com)**.

> [!NOTE]
>
> You can get a **21-day free trial** via our [contact form](https://www.nexudus.com/contact/). Once your trial ends, you're automatically charged based on the pricing below. If you don't add payment details before the end of your trial, your account is automatically suspended.

## How Nexudus invoices you

You receive an individual invoice every month **per location**. The number of active users is calculated separately for each location.

For example, if you have three locations in your network, you receive three separate invoices from Nexudus, each with its own active user count.

* **Integrations and apps** are mostly charged per location. You can see the integration charges in each location's invoice.
* **Network-level features** such as **Nexudus Explore Pro** are charged at the network level. You see the total charge for the feature in your network location's invoice.

## Baseline subscription

The baseline subscription is charged based on the exact number of active users in your account every month. If you manage a network, each location is calculated and invoiced individually.

For the full pricing scale (ex VAT), see [nexudus.com/nexudus-coworking/pricing](https://nexudus.com/nexudus-coworking/pricing/).

## Apps

| Nexudus app | Price per month (ex VAT) |
| - | - |
| NexBoard | Free |
| NexClicker | Free |
| NexDelivery | Free |
| NexIO | Free |
| NexKiosk | Fixed €/\$/£100 charge + €/\$/£25 per location using the app |
| Passport app | Free |
| White-label Passport app | €/\$/£150 every 5 locations |

## Events

Free event tickets aren't charged. If you sell tickets, paid tickets are charged as follows:

* **€/\$/£0.50** per ticket sold
* **1%** transaction fee on the total price of each ticket sold

## Features

**Nexudus Explore** is a free reporting and data analysis feature.

**Nexudus Explore Pro** has a fixed **€/\$/£100** charge and an additional **€/\$/£25** charge per location in your network.

For example, if you manage a network with three locations, you're charged €/\$/£175 per month, regardless of how many locations actually use the feature.

## Integrations

The table below details the pricing of our paid integrations with third-party platforms.

> [!NOTE]
>
> This pricing doesn't include what each provider charges you to use their services.

| Integration | Price per month (ex VAT) |
| - | - |
| ACT365 | €/\$/£50 per location enabled |
| Archilogic | €/\$/£50 per location enabled + €/\$/£10 per floor plan imported to Nexudus |
| Avigilon | €/\$/£50 per location enabled |
| CMS Engage | €/\$/£50 per location enabled |
| Dropbox Sign | €/\$/£15 per location + €/\$/£0.50 per signature past the 30th signature every month |
| Doordeck | €/\$/£50 per location enabled |
| Gallagher | €/\$/£50 per location enabled |
| Genetec | €/\$/£50 per location enabled |
| Google BigQuery | €/\$/£100 per location enabled |
| HubSpot | €/\$/£50 per location enabled |
| Avigilon Alta | €/\$/£50 per location enabled |
| Padword | €/\$/£50 per location enabled |
| RADIUS | Minimum €/\$/£65 per month for 5 access points / €/\$/£6 per month for each additional access point |
| Smartalock | €/\$/£50 per location enabled |

## Payment gateways

All direct debit payment providers are free of charge. The following card payment gateways are also free of charge:

* PayPal Standard
* Peach Payments
* Razorpay

All other card payment gateways are charged as follows:

* **€/\$/£10** per month and per location
* **€/\$/£0.04** per transaction

## Support packages

Email support is included in your baseline subscription at no additional cost and without any request cap.

* **Standard training calls** with one of our support experts are charged **€/\$/£175 per hour**.
* The **Ask Me Anything (AMA) package** includes 4 hours of call every month and costs **€/\$/£300 per month**. It has a minimum subscription period of 3 months.

See [Training calls](https://learn.nexudus.com/support/training/training-calls.md) for more on booking calls and the AMA package.

## Nexudus Academy

The Academy works on a subscription basis, starting at **€/\$/£150 per month** for one location and **€/\$/£25 per month** for each additional location. All admins in the subscribed locations have full, unlimited access to over 50 custom courses. It has a minimum subscription period of 3 months.

See [Nexudus Academy](https://learn.nexudus.com/support/training/nexudus-academy.md) for more.

## See also

* [Active users](https://learn.nexudus.com/support/pricing/active-users.md) — who counts toward your bill and how to check the count.
* [Managing your subscription](https://learn.nexudus.com/support/pricing/managing-your-subscription.md) — view and change your subscription and support tier.
* [Downloading your invoices](https://learn.nexudus.com/support/pricing/downloading-your-invoices.md) — download your monthly subscription invoices.


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