CoworkerMessages
Get one CoworkerMessage
Retrieve a single CoworkerMessage record by its Id.
GET
Get one CoworkerMessage
A message sent to or received from a customer. These can be sent using the default email settings associated with the location or via any of the connected email accounts.
Messages can be composed directly from a customer’s record in the Admin Panel. Use
Incoming to distinguish messages received from a customer from messages sent to them.
Authentication
This endpoint requires OAuth2 authentication. Include a valid bearer token in the
Authorization header.
The authenticated user must be a full unrestricted administrator or have the CoworkerMessage-Read role.Path Parameters
integer
required
The Id of the CoworkerMessage record to retrieve.
Code Examples
Response
200
integer
Customer sending or receiving the message.
string
Customer full name.
string
Customer email address.
string
Customer billing name.
string
Customer company name.
integer
Email account used to send or receive the message. If not set, the default email settings configured for the location are used.
string
Email account display name.
string
Email account email address.
string
Message subject.
string
Message body.
boolean
Whether the message has not been read yet.
boolean
Whether the message was received from the customer (true) or sent to the customer (false).
integer
Automated message template that triggered this message, if sent by the system.
string
Unique identifier of the reminder that triggered this message, if any.
integer
Unique record identifier.
string
UUID of the record.
string
Date and time the record was created (ISO 8601).
string
Date and time the record was last updated (ISO 8601).
string
Email of the user who last updated this record.
boolean
Whether the record was recently created.
string
External system identifier.
Example Response
Get one CoworkerMessage