OpenAiChatMessages
Create OpenAiChatMessage
Create a new OpenAiChatMessage record.
POST
Create OpenAiChatMessage
An OpenAiChatMessage records a message in an AI-powered chat conversation. Each message tracks the content, the associated customer or operator, and the action type.
Authentication
This endpoint requires OAuth2 authentication. Include a valid bearer token in the
Authorization header.
The authenticated user must be a full unrestricted administrator or have the OpenAiChatMessage-Create role.Enums
eOpenAiChatMessageType — Action values
eOpenAiChatMessageType — Action values
| Value | Name |
|---|---|
| 1 | Operator |
Request Body
Required Fields
ID of the business linked to this record.
The action value for this open ai chat message.
The content value for this open ai chat message.
Optional Fields
ID of the user linked to this record.
ID of the AI channel session linked to this message. Sessions group all messages in a conversation and link it to a specific user and AI channel (e.g. email, chat, WhatsApp).
Code Examples
Response
200
HTTP status code.
200 on success.A human-readable message confirming the creation.
Contains the
Id of the newly created record.true if the openaichatmessage was created successfully.null on success.Example Response
400
A summary of the validation error(s), in the format
PropertyName: error message.null on validation failure.Array of validation errors.
false when the request fails validation.Example Response
Create OpenAiChatMessage