CommunityThreads
Search CommunityThreads
Search and list CommunityThread records with filtering, sorting, and pagination.
GET
Search CommunityThreads
A CommunityThread represents a conversation posted to the Discussion Board. Discussion boards are a community feature that allows customers to communicate on the Members Portal — they can start, follow, like, and reply to conversations, mention other customers, and receive notifications about new messages.
Conversations can be assigned to a group (
CommunityGroupId) to control who can see and contribute. Conversations not linked to any group are visible to all customers with access to the Discussion Boards page.
Use Tags to help customers find relevant conversations. Set Private to true to limit visibility to only the customers explicitly mentioned in the message. Enable InstantDelivery to push notifications to followers immediately rather than waiting for the daily digest.
Authentication
This endpoint requires OAuth2 authentication. Include a valid bearer token in the
Authorization header.
The authenticated user must be a full unrestricted administrator or have the CommunityThread-List role.Query Parameters
Pagination & Sorting
The page number to retrieve.
The number of records per page.
The property name to sort results by (e.g.
Name, CreatedOn).Sort direction.
0 for ascending, 1 for descending.Filters
Filter by iD of the location this conversation belongs to.
Filter by iD of the group this conversation is assigned to; the group’s access level (Public, Restricted, or Private) determines who can see and contribute to it.
Filter by iD of the user account that posted this conversation.
Filter by iD of the customer profile that posted this conversation.
Filter by title or topic of the conversation.
Filter by body text of the opening message in this conversation.
Filter by when true, sends notifications to followers immediately after posting instead of waiting for the daily digest.
Filter by comma-separated tags to help customers find this conversation.
Filter by when true, the conversation is visible only to customers explicitly mentioned in the message.
Filter by date and time of the most recent reply in this conversation.
Filter by when true, attaches a Zoom meeting invite to this conversation.
Filter by jSON payload containing Zoom meeting details attached to this conversation.
Range Filters
Filter by date and time of the most recent reply in this conversation greater than or equal to this value. Format:
YYYY-MM-DDTHH:mm.Filter by date and time of the most recent reply in this conversation less than or equal to this value. Format:
YYYY-MM-DDTHH:mm.Filter records created on or after this date. Format:
YYYY-MM-DDTHH:mm.Filter records created on or before this date. Format:
YYYY-MM-DDTHH:mm.Filter records updated on or after this date. Format:
YYYY-MM-DDTHH:mm.Filter records updated on or before this date. Format:
YYYY-MM-DDTHH:mm.Code Examples
Simple listing
Filtering by Subject
Range filters
Response
200
The list of CommunityThread records matching the query. See the Get one CommunityThread endpoint for the full list of properties returned for each record.
Current page number.
Number of records per page.
The field used for sorting.
The sort direction (
0 = ascending, 1 = descending).Index of the first item on the current page.
Index of the last item on the current page.
Total number of matching records across all pages.
Total number of pages.
Whether there is a next page of results.
Whether there is a previous page of results.
Example Response
Search CommunityThreads