EmailAccounts
Get one EmailAccount
Retrieve a single EmailAccount record by its Id.
GET
Get one EmailAccount
An EmailAccount configures an incoming email connection (IMAP) used to receive messages for the help desk or other automated workflows. Each account specifies server connection details, credentials, and message handling policies.
Authentication
This endpoint requires OAuth2 authentication. Include a valid bearer token in the
Authorization header.
The authenticated user must be a full unrestricted administrator or have the EmailAccount-Read role.Path Parameters
The Id of the EmailAccount record to retrieve.
Code Examples
Response
200
ID of the business linked to this record.
The display name value for this email account.
The email address value for this email account.
Whether this email account is currently active.
Whether send notification on new messages is enabled.
The notification email address value for this email account.
The incoming server value for this email account.
The incoming server type value for this email account. See
eEmailServerType enum values: 1 = Imap.The incoming server port value for this email account.
Whether incoming server ssl is enabled.
The incoming server username value for this email account.
The delete message settings value for this email account. See
eMessageDeletionPolicy enum values: 1 = DontDelete, 2 = DeleteOnReceive, 3 = DeleteWhenDeleting.The outgoing server value for this email account.
The outgoing server port value for this email account.
Whether outgoing server ssl is enabled.
The outgoing server username value for this email account.
The reply to email value for this email account.
Date/time value for last check time.
ID of the last message associated with this record.
The error count value for this email account.
The google access token value for this email account.
The office365 access token value for this email account.
Unique record identifier.
UUID of the record.
Date and time the record was created (ISO 8601).
Date and time the record was last updated (ISO 8601).
Email of the user who last updated this record.
Whether the record was recently created.
External system identifier.
Example Response
Get one EmailAccount