EmailAccounts
Create EmailAccount
Create a new EmailAccount record.
POST
Create EmailAccount
An EmailAccount configures an incoming email connection (IMAP) used to receive messages for the help desk or other automated workflows. Each account specifies server connection details, credentials, and message handling policies.
Authentication
This endpoint requires OAuth2 authentication. Include a valid bearer token in the
Authorization header.
The authenticated user must be a full unrestricted administrator or have the EmailAccount-Create role.Enums
eEmailServerType — IncomingServerType values
eEmailServerType — IncomingServerType values
eMessageDeletionPolicy — DeleteMessageSettings values
eMessageDeletionPolicy — DeleteMessageSettings values
Request Body
Required Fields
integer
required
ID of the business linked to this record.
string
required
The display name value for this email account.
string
required
The email address value for this email account.
string
required
The incoming server value for this email account.
integer
required
The incoming server type value for this email account.
integer
required
The incoming server port value for this email account.
string
required
The incoming server username value for this email account.
integer
required
The delete message settings value for this email account.
string
required
The outgoing server value for this email account.
integer
required
The outgoing server port value for this email account.
string
required
The outgoing server username value for this email account.
integer
required
ID of the last message associated with this record.
integer
required
The error count value for this email account.
Optional Fields
boolean
Whether this email account is currently active.
boolean
Whether send notification on new messages is enabled.
string
The notification email address value for this email account.
boolean
Whether incoming server ssl is enabled.
boolean
Whether outgoing server ssl is enabled.
string
The reply to email value for this email account.
string
Date/time value for last check time.
string
The google access token value for this email account.
string
The office365 access token value for this email account.
Code Examples
Response
200
integer
HTTP status code.
200 on success.string
A human-readable message confirming the creation.
object
Contains the
Id of the newly created record.boolean
true if the emailaccount was created successfully.array
null on success.Example Response
400
string
A summary of the validation error(s), in the format
PropertyName: error message.any
null on validation failure.object[]
Array of validation errors.
boolean
false when the request fails validation.Example Response
Create EmailAccount