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Overview

To pay for your Nexudus subscription, you need to set up a direct debit mandate or add your credit card details.

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How to access

Go to Settings → Your Nexudus subscription → Payment details on the Admin Panel.
You must add a payment method to all of your locations, including network locations.Nexudus won’t charge a network location as long as:
  • it has fewer than 5 active users, and
  • you haven’t enabled any integrations or features that we charge at the network level, such as Explore Pro or the white-label Passport app.

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Pay via direct debit

A new direct debit mandate usually takes between 4 and 10 business days to process completely. Take this initial delay into account when adding your payment method.
  1. Go to Settings → Your Nexudus subscription → Payment details.
  2. Select the Bank option.
  3. Click Configure bank payments. You’re redirected to GoCardless to set up your direct debit mandate.
  4. Fill out the form with your bank details and click Set up direct debit.
  5. Review your details and click Confirm. You’re redirected back to the Payment Details page in Nexudus.
Once your bank authorises the mandate, it’s used to pay your future Nexudus invoices. A confirmation email from GoCardless is also sent to the email address you added to the direct debit setup form.

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Pay via card

  1. Go to Settings → Your Nexudus subscription → Payment details.
  2. Select the Credit/debit card option.
  3. Fill out the form with your details.
  4. Click Submit payment details.
Your card details are then used to pay all your future Nexudus invoices.

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See also