How it works
- A customer scans or taps an automation tile placed in your space.
- The portal opens a dedicated full-page URL for that tile (
tiles/:tileId/execute). - The portal calls the API to execute the tile’s configured action.
- The customer sees the result — a success message, an error, or is redirected to a URL.
What customers see
Loading state
While the action is being processed, a loading indicator is shown with a “Please wait…” title.Success
If the action completes successfully, a success alert is displayed along with the tile name.Error
If the action fails, an error alert is shown. When the API returns a specific error message, that message is displayed. Otherwise a generic “Sorry, this tile does not seem to work” message appears.Redirect
Some tile actions (e.g.RedirectUrl) send the customer to an external URL instead of showing a result on the page.
Tile actions
The action performed when a tile is scanned depends on how the tile is configured in the Nexudus dashboard. Common actions include:API endpoint
The portal executes tile actions via:Response
Route
The tile execution page is available at:FullPageLayout — a minimal layout without the main navigation — so the customer sees only the action result.