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Documentation Index

Fetch the complete documentation index at: https://learn.nexudus.com/llms.txt

Use this file to discover all available pages before exploring further.

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Step-by-step Migration

This page covers every technical step involved in moving from version 4 (or earlier) to version 5 of the Members Portal.

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Step 1 — Preview the new portal

Before making any changes, you can preview exactly what your customers will see on version 5.
1

Find your portal domain

Open Settings > Website > Domain in your Nexudus dashboard. Note the value in the Domain field — for example, kalkio.
2

Open the preview URL

Append .nexudus.site to your domain value and open it in your browser. For example, if your domain is kalkio, open:
https://kalkio.nexudus.site
This is a live preview of your portal running on version 5 with your current data and configuration.
3

Walk through the portal

Sign in with your own credentials and explore the key areas:
  • Dashboard — check that announcements, bookings, and quick actions display correctly
  • Resources — verify that rooms, desks, and other resources appear with the right names, images, and pricing
  • Events and courses — confirm that upcoming events display correctly
  • Profile and billing — review that invoices, payment methods, and personal details are accurate
  • Team management — if you use teams, verify the team section
While previewing the portal, links from email notifications (booking confirmations, invoice reminders, etc.) will continue to point to your current portal, not the preview. This is expected and will update automatically after you go live.

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Step 2 — Customise the portal

Before going live, take the opportunity to adjust the portal to match your branding and preferences.

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Page editor

The new drag-and-drop page editor lets you customise every page visually — rearrange sections, add components, show or hide content for different audiences, and create entirely new pages. Access it at https://your-portal-url/admin/editor while signed in as an operator.

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Custom code

If you use custom CSS, JavaScript, or head elements in your current portal, these continue to work in version 5 through the Web Template Editor.
Each custom file (app.js, styles.css, head.js) must be opened and saved at least once in the Web Template Editor before it becomes active in the new portal. Go to Settings > Website > Web Template Editor > Built-in Files, open each file, and click Save.
If your current styles.css includes overrides for version 4 elements, review and update them. Version 5 uses different class names and a new layout structure.

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Step 3 — Update DNS (custom domains only)

If you use a custom domain for your portal (e.g., members.yourcompany.com), you need to update your DNS records and issue new SSL certificates after migrating.
1

Open domain settings

Go to Settings > Website > Appearance and locate the DNS configuration section.
2

Remove old DNS records

In your DNS provider, remove any A or CNAME records that currently point to spaces.nexudus.com.
3

Add new DNS records

Add the new DNS records displayed in the domain settings page. These typically include:
Record typeName / HostValue
CNAMEYour subdomain (e.g., members)Value provided in the dashboard
A@ or your apex domainIP address provided in the dashboard
4

Issue new SSL certificates

Follow the instructions on the domain settings page to issue new SSL certificates for your custom domain. The system handles certificate generation automatically once your DNS records are verified.
5

Verify

After DNS propagation (which can take up to 48 hours), visit your custom domain to confirm the portal loads correctly over HTTPS.
DNS changes can take time to propagate. During this period, some customers may temporarily see a certificate warning or be unable to reach the portal via the custom domain. Consider scheduling the DNS change during a low-traffic window.

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Step 4 — Go live

When you are ready to switch:
1

Open the portal settings

Navigate to Settings > Website > Domain in your Nexudus dashboard.
2

Switch to version 5

Use the migration option on this page to activate version 5 for your portal. The switch takes effect immediately — all customers accessing your portal will see the new version.
You can roll back to the previous version at any time from the same settings page. See Rollback and troubleshooting for details.
After going live:
  • Old links are redirected automatically. Any links previously distributed to customers — in emails, bookmarks, documents, or notifications — that pointed to the old portal will automatically redirect to the corresponding page on the new version. No action is required from you or your customers.
  • Old default domain redirects to the new one. If you are not using a custom domain, anyone accessing the old address (ending in .spaces.nexudus.com) will be automatically redirected to the new one (ending in .nexudus.site).

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Step 5 — Verify everything

After going live, run through this checklist:
  • Portal loads correctly at your primary URL
  • Customers can sign in with existing credentials
  • Dashboard displays upcoming bookings and announcements
  • Resource booking flow works end to end
  • Invoices and payment history are visible
  • Custom CSS and JavaScript are applied
  • Email notification links point to the new portal
  • Custom domain resolves correctly (if applicable)

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Next steps

Communicating with customers

Suggested timeline and guidance for keeping members informed.

Rollback and troubleshooting

How to revert to the previous version and resolve common issues.