How it works
When you view an unpaid invoice in the Nexudus dashboard, a Payment link field appears in the Payments section. Copy this link and send it to your customer through any channel — email, WhatsApp, SMS, or your CRM.
- A summary of the invoice (items, amounts, due balance).
- The available payment methods for your location.
- An option to log in if they are already a member (for faster checkout and saved payment methods).
The payment link is only shown for locations running the latest version of the Members Portal.
Invoice notification links
When invoice notifications are sent, Nexudus selects the link automatically based on whether the customer has portal access:- Customer has portal access: the email includes a magic log-in link so they can sign in and access the invoice in their account.
- Customer does not have portal access: the email includes the guest invoice payment link, so they can pay directly without logging in.
Payment methods available
The guest invoice payment page supports the same payment gateways as your regular checkout:| Gateway | Supported |
|---|---|
| Stripe | Yes |
| Spreedly (card payments) | Yes |
| PayPal | Yes |
| GoCardless | No — requires a linked bank account |
At least one of the supported gateways must be enabled in your location settings for the payment link to work.
Security
The payment link contains two unique identifiers (the customer’s internal ID and the invoice’s internal ID). Both must match for the page to load. This means:- The link cannot be guessed or enumerated.
- It only works for the specific invoice it was generated for.
- Once the invoice is paid, the page shows a confirmation message and the link can no longer be used for payment.
What the customer sees
Before payment
The customer sees a summary of the invoice including line items, total amount, and due balance. Below the summary, they choose a payment method and complete the transaction — no login required. If the customer is already a member, a banner invites them to log in for a faster experience with saved payment methods and special pricing.After payment
Once payment is confirmed, the customer is taken to a confirmation page showing:- Transaction ID (invoice number)
- Date
- Payment method used
- Total amount paid
- Items purchased
- A link to download the invoice as PDF
- A Continue button to return to the portal home page
Downloading the invoice PDF
The confirmation page includes a Download invoice button that works without authentication. The customer can download their invoice PDF directly from the confirmation page without needing to log in.Where to find the payment link
In the Nexudus dashboard:Find the Payment link
Scroll down to the Payments section. The Payment link field shows the URL with a copy button.
The Payment link only appears for unpaid invoices on locations running the latest portal version.
Frequently asked questions
What happens if the invoice is already paid?
What happens if the invoice is already paid?
The payment page shows a message confirming the invoice has already been paid. No further action is required.
Can I use this for draft or voided invoices?
Can I use this for draft or voided invoices?
No. The payment link only works for issued (non-draft, non-void) invoices with an outstanding balance.
Does the customer need to create an account?
Does the customer need to create an account?
No. The customer can pay without any account. However, if they are already a member, the page suggests they log in for a better experience.
Which payment confirmation does the customer receive?
Which payment confirmation does the customer receive?
After payment, the standard payment confirmation email is sent (if enabled in your email templates). The customer also sees an on-screen confirmation immediately after paying.
Can I regenerate or invalidate a payment link?
Can I regenerate or invalidate a payment link?
The link is based on the invoice itself — it cannot be regenerated independently. If you void the invoice, the link will stop working. Creating a new invoice generates a new link.