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Overview

The events and ticketing module displays your event calendar in the Members Portal and lets customers browse, register for, and purchase tickets to your events. You can also control ticket cancellation policies, billing behaviour, and attendee notifications. Navigate to Settings → Modules → Events in the Nexudus dashboard to configure these settings. Ticket-specific checkout settings are also available at Settings → Sign-up and checkout → Checkout.

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Settings

SettingDescription
Enable the events and tickets sectionTurns the events calendar and ticket purchasing on or off in the portal.
Allow customers to cancel event ticketsLets customers cancel tickets they have already purchased.
Automatically cancel unpaid tickets purchased by contactsUnpaid tickets bought by customers without an active contract are automatically cancelled 15 minutes after purchase. Only available on Nexudus-hosted portals.
Invoice event buyer instead of their team paying customerWhen a customer in a team with merged billing buys a ticket, the invoice goes to the buyer instead of the team’s paying customer. Has no effect for customers not in teams with merged invoicing.
Include an internet access code in each ticket confirmation emailAdds a network access code to the confirmation email sent after a ticket purchase.
Send a reminder to event attendees 24 hours before the event startsSends an automated reminder email to all attendees the day before the event.

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Events calendar feed

When events are enabled, an iCal feed URL is generated automatically. You can subscribe to this feed from any calendar application to see upcoming events.
  • Events — the events listing and calendar page customers see in the portal
  • Event checkout — the ticket purchase flow
  • My events — the customer’s purchased tickets and registrations