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Overview

Nexudus Connect is a managed network and IT support service that works directly with your Nexudus account. Customers connect to your Wi-Fi with their Nexudus details or a Wi-Fi access code, as long as they hold a pass with network access.
Nexudus Connect requires specific network equipment in your building. Contact connect@nexudus.com to find out if it’s available for your location and to have the equipment installed.

Setting up Nexudus Connect

1

Get your licence key

Once your equipment is installed, the Nexudus Connect team gives you a licence key.
2

Turn on the integration

Go to Settings → Integrations → Nexudus Connect, turn on Enable Nexudus Connect., enter your License Key, and save.
3

Turn on network access in your passes

On each pass that should include Wi-Fi, turn on Allow customers holding this pass to connect to your IT network.
4

Share your members portal address

Send your members portal address — shown in Settings → Website — to the Nexudus Connect team. They finish the configuration and confirm when your network is live.
Nexudus Connect settings
  • Wi-Fi — who can connect, check-ins, and troubleshooting
  • Wi-Fi access codes — temporary Wi-Fi access for visitors