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Overview

A WiFi access token is a code that lets someone use your WiFi for a set amount of time, on a limited number of devices. Tokens are handy for guests, event attendees or anyone without a customer account. They work with network check-in integrations such as MikroTik, IronWifi and Layer8: people enter the code on your WiFi’s sign-in page. You can create tokens yourself, one at a time or in bulk, or have Nexudus create them automatically for bookings, event tickets and visitors.

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How to access

Go to Operations → Access & Check-in → WiFi Access tokens. WiFi access tokens list The list shows each token’s Code and notes, when it was Issued on, when it Expires on, its Last access and the Time left. Use the Current and Expired views to switch between tokens that can still be used and those past their Valid until date.

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Create an access token

  1. Select Add access token, then Manual entry.
  2. If you manage more than one location, choose the Location.
  3. Nexudus generates a 6-character Code. You can change it to something easier to share, but not after you save the token.
  4. Add Notes if needed, for example who the token is for. Customers can’t see notes.
  5. Choose the Included time: 15, 30 or 60 minutes, or 2, 4 or 8 hours. To enter any other number of minutes, choose Custom. You can’t change the included time after you save the token.
  6. Set when it’s Valid from and Valid until. By default, a token is valid from now until the end of the day.
  7. Set the Maximum number of devices that can use the token. For example, for a team of 5 with two devices each, allow 10.
  8. Save.
Once saved, the token shows its Remaining time, which goes down while devices are connected with it. When it reaches zero, or the Valid until date passes, the token stops working.

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Create tokens in bulk

To create many tokens at once, for example for an event:
  1. Select Add access token, then Create in bulk.
  2. Enter how many tokens to generate, up to 100.
  3. Enter how many minutes each token should have. The default is 60.
  4. Enter how many devices each token should be valid for. The default is 1.
Bulk tokens are created in your current location, with random codes. They’re valid from when they’re created and don’t expire: they stop working once their time is used up. To limit when one can be used, open it and set Valid until.

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Create tokens automatically

Nexudus can create a token for each booking, event ticket or pre-registered visitor and send it to them by email.

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WiFi access for visitors

With Generate an access token for every pre-registered visitor turned on, also set: Visitors registered before you turn this on don’t get a token. Register them again if they need WiFi. If visitors need to be approved by their host, their token only works once they’re approved.
Edit the visitor registration email in the email templates editor to tell visitors their PIN also works for WiFi.