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Overview

Use Languages to make the dashboard, members portal, and customer communications appropriate for the people using your location. A language record includes its display name and culture code. Go to Settings → General settings → Languages. You need the relevant settings permission or administrator access.

Configure languages for a location

1

Add or review available languages

Open the Languages list and add the languages your location supports. Each language needs a name and culture code, such as en or es-ES.
2

Set your defaults

In location settings, select the default language used for date and number formatting and the language used for portal and notification content.
3

Review customer-facing content

Check translated email templates, portal content, and any customised text before making the language available to customers.

Language fields

How language choices are used

Changing the notification language affects future communications. Translate email templates and customer-facing content before changing the default.

Best practices

  • Use the exact culture code required for the regional date, number, and language conventions you need.
  • Keep equivalent email templates available in every language you offer.