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Overview

The RADIUS integration connects most business Wi-Fi systems to Nexudus. Customers sign in to your Wi-Fi through a splash page with their Nexudus details, or a Wi-Fi access code, and Nexudus decides whether to let them online based on their passes. It also checks them in when their Wi-Fi session starts and out when it ends. Nexudus provides RADIUS through IronWiFi, so your Wi-Fi controller must be one IronWiFi supports. Supported vendors include Cisco and Meraki, Ubiquiti, Aruba, Ruckus, Fortinet FortiGate, MikroTik, TP-Link EAP, Peplink, pfSense, SonicWall, Extreme, Aerohive, and others.

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Licence and pricing

You need a RADIUS licence from Nexudus for each location that uses the integration. The licence costs a minimum of £65 a month for up to 5 access points, plus £6 a month for each additional access point (shown in your currency in the integration settings). Charges start as soon as the licence is issued. To get a licence, contact Nexudus support with the number of access points at the location and your Wi-Fi controller’s vendor. To cancel some access points or the whole licence, contact support too.

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Setting up RADIUS

1

Get your licence

Once support issues your licence, go to Settings → Integrations → Radius Servers. Your License Key and RADIUS server appear there.
2

Configure your Wi-Fi controller

In the Radius servers list at the bottom of the settings, select Configuration sheet next to your server. It opens IronWiFi’s step-by-step instructions for your controller’s vendor. Follow them in your controller.
3

Turn on network access in your passes

On each pass that should include Wi-Fi, turn on Allow customers holding this pass to connect to your IT network. See Who can connect.
4

Test it

Sign in to your Wi-Fi as a customer with a valid pass and check you get online and appear as checked in.
RADIUS settings

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Settings

Each server in the Radius servers list has a Name, Vendor, and Status (Active or not). Open a server to change its name or vendor.

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A private network for each team

To put a company’s devices on their own network, open the team, go to its Integrations tab, and under IT network turn on Create a secure network for members of this team. and enter its VLAN Identifier. With {vlan} in Tunnel Private Group Id, team members are placed on that VLAN when they connect. A team's IT network settings

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Customising the splash page

The splash page is what customers see before they get online, where they enter their email and PIN or a Wi-Fi access code. To change its design, ask Nexudus support for access to the IronWiFi console, then edit the Splash Page of your captive portal under Network → Captive Portals. Test it by signing in as a customer afterwards.

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Ruckus controllers

Ruckus controllers need some extra steps beyond the configuration sheet: a captive portal in IronWiFi using the Ruckus vendor, a WISPr (third-party captive portal) network in Ruckus pointing at your splash page, and a walled garden that lets customers reach your members portal (<your-web-address>.spaces.nexudus.com) before they sign in. Contact Nexudus support for the current addresses to add to the walled garden.
  • Wi-Fi — who can connect, check-ins, and troubleshooting
  • Wi-Fi access codes — temporary Wi-Fi access for visitors
  • Teams — company accounts and their settings