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Overview

Nexudus emails customers and their guests when a booking is confirmed, before it starts, and when it’s cancelled. You choose which emails are sent, and edit their wording in the email templates editor. Admins can also get an email for every booking.

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Turn booking emails on or off

Go to Settings → Features → Bookings and calendar settings → Notifications.

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Booking email templates

Edit the wording of each email in the email templates editor.

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Notify admins about bookings

Each admin user can choose to be emailed about bookings in their locations. Open the user from Settings → Users, go to their Notifications tab and, under Admin notifications, turn on:
  • Bookings (including new bookings, changes, and cancellations)
  • Tentative bookings (including new requests, changes, and cancellations), to hear about bookings waiting for approval
Admins notified about bookings are also emailed when Nexudus can’t charge a booking automatically, for example because no rate covers it or a product is out of stock. See Users and roles.