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Overview

Resources are the spaces and items customers can book: meeting rooms, hot desks, phone booths, parking bays, studios, coliving rooms, equipment and more. Each resource has a name, photo and description shown on the members portal and app, prices that come from its resource type, and limits that control when and how it can be booked.

Features and add-ons

Features, products sold with bookings, units, combined rooms, and integrations.

Resource types

Group resources that share the same prices.

Rates

What bookings cost: hourly, daily, capped, and time-limited prices.

Limits

Opening times, capacity, booking windows, cancellations, and durations.

Resource rules

Limits that apply only to some customers, days, or bookings.

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How to access

Go to Inventory → Resources. Resources are shown as cards with their photo and location. Resources list

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How resources are set up

If you have several identical spaces, such as 20 hot desks or 4 identical parking bays, create one resource with several units rather than one resource per space. You then set prices, limits and rules once, and customers book “a desk” rather than hunting for a free one.

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Add a resource

Select Add resource and choose a template, or Manual entry to set everything yourself. Templates create the resource, a resource type and its prices in one go.

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Manual entry

  1. Create the resource type first if it doesn’t exist yet.
  2. Select Add resource, then Manual entry.
  3. Fill in the Resource details tab (see below) and select Save changes. The other tabs appear once the resource is saved.
  4. Turn on the resource’s features, check its prices on the Rates tab, and set its limits.

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Resource details

The Resource details tab

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Web portal and members app

Web portal and members app settings Under Location, set the resource’s latitude and longitude with the map picker, so customers can find it.

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Organise resources

In the resource list, choose the Position view and drag resources into the order you want. The same order is used in the admin booking calendar and, within each category, on the members portal.

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Archive a resource

Tick the resources you no longer use and archive them. Archived resources disappear from the members portal but keep their booking history. Find them in the Archived resources view, where you can restore them.
Changing a resource’s details or prices doesn’t change bookings that were already charged or invoiced.

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Find a resource’s ID

Open the resource; its ID is the number after resources/ in your browser’s address bar. You need it for automation tiles, validation rules and the API.